Order Management FAQs

If your order hasn't shipped yet, we can change the delivery address within the same country. Please contact us promptly for any address updates.

Unfortunately, for security reasons, we cannot make changes to billing details once an order is placed.

Once an order is processed, changes are not possible. If you need additional items, please create a new order.

Yes, you can cancel your order, but it must be done promptly before it is shipped. Once shipped, cancellations are not possible. Contact us as soon as possible if you wish to cancel.

- Our sunglasses are made with precision from top-quality cellulose acetate, sourced from Italy's premier supplier. Cellulose acetate, being a plant-based plastic, ensures frames that are hypoallergenic, lightweight, and exceptionally sturdy. The metal frames are crafted from high-grade stainless steel, offering durability, flexibility, and corrosion resistance for maximum comfort.

Experience superior optical quality with our lenses crafted from either CR-39 or Nylon, both lightweight materials that rival the clarity of glass. Both CR-39 and Nylon lenses boast impressive scratch and shatter resistance for long-lasting durability.

Rest assured, all our lenses provide 100% protection against both UVA and UVB rays.

While we currently do not offer prescription lenses, your local optician can easily replace our lenses with prescription ones tailored to your needs.

All our sunglasses are designed for easy adjustment to suit your needs. If your acetate frames feel too tight or loose, or if they sit crooked on your face or hurt your ears, your local optometrist can make necessary adjustments. For metal frames, adjust the nose pads as needed. If the glasses become loose over time, tighten hinge screws with a small screwdriver – your optometrist can help with these adjustments too.

Store your sunglasses in the provided case in a dry place with a temperature between -10°C and +35°C. Avoid placing them face down on surfaces to prevent lens scratches.

To keep your sunglasses functioning well, clean the lenses regularly with soap and water. Avoid using solvents or alcohol. When drying, use the provided microfiber cloth, avoiding abrasive cloths that may damage the lenses.